Refund policy

For a full refund, please cancel at least 24 hours in advance of the start date of the tour.

In most cases, you can cancel your booking for a full refund up to one day before your activity. However, please check the "Terms and Conditions” section of your ticket for the detailed cancellation policy for your specific activity.

To cancel your booking: Go to bookings, Select 'Cancel for free by...' and follow the instructions. You will receive an email confirming your cancellation along with the appropriate refund details. Otherwise, feel free to contact us.